Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.

Don'tthrow out the baby with the bath water.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The difficulty of speeches is what you are perpetually poised between the ciche and the indiscretion

The true test of intelligence is not how much people know how to do, but how they behave when they don't know what to do.

Mediocrity knows nothing higher than itself, but talent instantly recognises genius.

Civilization is a movement and not a condition, a voyage and not a harbour.

All marriedcouples should learn the art of battle as they should learn the art of makinglove. Good battle is objective and honest never vicious or cruel. Good battleis healthy and constructive, and brings to a marriage the principle of equalpartnership.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

It doesnot do to leave a Dragon out of your calculations, if you live near him.