If we shake hands with icy fingures, it is because we have burnt them so horribly before.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

The larger the island of knowledge, the longer the shoreline of wonder.

As longas you keep a person down, some part of you has to be down there to hold him down,so it means you cannot soar as you otherwise might.

Maturityis the capacity to endure uncertainty.

EDUCATION BEGINS WITH LIFE.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

Originality is the art of Concealing your Source.

Men are cruel, but man is kind.

Earnest people are often people who habitually look on the serious side of things that have no serious side