Wisdom requires that we pour a little oil of delicate courtesy on the wheels of friendship.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Toevery answer you can find a new question.

Ifyou wish to make a man your enemy, tell him simply, 'You are wrong.' Thismethod works every time.

Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.

A smallbenefit obtained is better than a great one in expectation.

The art of showmanship is to give the public what is wants just before it knows what it wants.

Learning, the destroyer of arrogance, begets arrogance in fools, even as light that illumines the eye, makes owls blind.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

To ask advice is in nine cases out of ten tout for flattery.

Jealousy arises from lack of Confidence, not in others, but in onself.