Never[enter] into dispute or argument with another. I never yet saw an instance ofone of two disputants convincing the other by argument. I have seen many ontheir getting warm, becoming rude and shooting one another.

We donot have to agree; we do need to understand.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Health and Cheerfulness mutually begets each other.

It is a lesson which all history teaches wise men, to puttrust in ideas, and not in circumstances.

It isgreed to do all the talking but not to want to listen at all.

If you are distressed by anything external, the pain isnot due to the thing itself but to your own estimate of it; and this you havethe power to revoke at any moment.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

The art of life is the avoiding of pain.

Facts do not cease to exist because they are ignored.

A bad word whispered will echo a hundred miles.