Manners are the hypocrisy of a nation.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

I liketo listen. I have learned a great deal from listening carefully. Most peoplenever listen.

You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.

Thereis no such thing as absolute value in this world. You can only estimate whata thing is worth to 'you.'

Our errors are steps on the way.

Do not wrong or hate your neighbor for it is not hethat you wrong but yourself.

I love power. But it is as an artist that I love it. Ilove it as a musician loves his violin, to draw out its sounds and chords andharmonies.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Onemust talk little and listen much.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

A man does not know what he is saying until he knows what he is not saying.