It'sgood to shut up sometimes.

A bad workman never gets a good tool.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The service we render to others is really the rent we pay for our room on this earth.

Don'tbe afraid of opposition. Remember, a kite rises against, not with, the wind.

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.

Whenelephants fight, it is the grass who suffers.

The onesure way to conciliate a tiger is to allow oneself to be devoured.

Younever really understand a person until you consider things from his point ofview.

Believing that soom good can be derived from every event is a better preposition than that everything happens for the best, which is assuredly does not.

A language is like living skin itself.

Years wrinkle the face, but to give up enthusiasm wrinkles the soul.