Thedays are too short even for love; how can there be enough time for quarreling?

Conflictinvolves incompatible behaviors rather than competitive goals.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

I have discovered the art of deceiving diplomats. I speakthe truth, and they never believe me.

No matter how much cats fight, there always seem to be plenty of kittens.

People who invite trouble always complain when it occurs.

A happy family is but an earlier heaven.

Bring ideas in and treat them royally,for one of them may be the king.

A teleision set is like a toaster. You press a button and the same thing pops up almost every time.

Unresolved:A dose of adversity is often as needful as a dose of medicine.

Encouragement after censure is as the sun after a shower.