A man without a smiling face must not open a shop.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

EDUCATION BEGINS WITH LIFE.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Itisn't that they can't see the solution. It's that they can't see the problem.

To know the pains of power, we must go to those who have it;to know its pleasures, we must go to those who are seeking it.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The difficultpart in an argument is not to defend one's opinion, but rather to know it.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Onceyou consent to some concession, you can never cancel it and put things backthe way they are.

Don't consideryour reputation and you may do anything you like.

When I dare to be powerful, to use my strength in theservice of my vision, then it becomes less and less important whether I amafraid.