Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

If your desires be endless, your cares and fears will be so too.

There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.

There is something monstrous in commands couched in invented and unfamiliar language, an alien master is the worst of all. The language of the law must not be foreign to the ears of those who are to obey it.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Power is not revealed by striking hard or often, but bystriking true.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

If you get to thinking you're a person of some influence,try ordering somebody else's dog around.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Anounce of mediation is worth a pound of arbitration and a ton of litigation!