Usesoft words and hard arguments.

Beautiful young people are accidents of nature, Beautiful old people are works of art.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Fromlittle acorns mighty oaks do grow.

Whoever does not know the truth is ignorant, but the one who knows the truth but denies is a criminal

A man'sconversation is the mirror of his thoughts.

Past time is only eviil at a distance.

Mirrors should be able to think before reflecting the images.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.