The property of power is to protect.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Watching small men at work reconciles to the great.

He whotalks incessantly, talks nonsense.

Zeal is fit only for wise men but is found mostly infools.

Whenyou cannot make up your mind which of two evenly balanced courses of actionyou should take choose the bolder.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Learning must be had, but in the second place, as subsequent only to greater qualities.

Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.

A woman can say more in a sigh than a man can say in a sermon.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.