Themost important thing in communication is to hear what isn't being said.

Successdepends upon previous preparation, and without such preparation there is sureto be failure.

Itmatters not whether you win or lose; what matters is whether I win or lose.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

Inspiration comes of working every day.

Those who trust us educate us.

Onehour of thoughtful solitude may nerve the heart for days of conflict girdingup its armor to meet the most insidious foe.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

Dealwith the faults of others as gently as with your own.

Out ofthe fullness of the heart the mouth speaks.

As longas you keep a person down, some part of you has to be down there to hold himdown, so it means you cannot soar as you otherwise might.