No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

One whodoes not look ahead remains behind.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Thego-between wears out a thousand sandals.

When you hear the word 'Invietable' watch out! An enemy of humanity has identified himself.

What sunshine is to flowers, smiles are to humanity.

Thepeople to fear are not those who disagree with you, but those who disagreewith you and are too cowardly to let you know.

Mediocrity knows nothing higher than itself, but talent instantly recognises genius.

We do not err because the truth is difficult to see. We err because this is more comfortable

Remember when feminisit movements were something men gathered on street corners to admire as the girls strolled by

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges