The man who says he's too old to learn new tricks probably always was.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

The last function of reason is to recognize that there is an infinity of things which surpass it.

Silenceis the ultimate weapon of power.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Power gravitates to the man who knows how.

Theharder the conflict, the more glorious the triumph.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Listeningwell is as powerful a means of communication and influence as to talk well.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Most of our so-called reasoning consists in finding arguments for going on believingas we already do.