It's notthe will to win, but the will to prepare to win that makes the difference.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

Wecould never learn to be brave and patient if there were only joy in the world.

Power is not only what you have but what the enemy thinksyou have.

Listeningwell is as powerful a means of communication and influence as to talk well.

People who do not believe in miracles are not realist.

To understand everything is to forgive everything.

Freedom demands respect for the freedom of others.