It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

He whocannot agree with his enemies is controlled by them.

If wemanage conflict constructively, we harness its energy for creativity and development.

A status symbol is an instrument you clash when you want someone to know you are there.

You can't unscramble an egg.

A good listener is not only popular everywhere, but after while he gets to know something.

Beware,as long as you live, of judging people of appearances.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

A man'sconversation is the mirror of his thoughts.

Politicians are the same all over. They promise to build a bridge even where there is no river.

Success is often the result of taking a mis-step in the right direction.

As longas you keep a person down, some part of you has to be down there to hold him down,so it means you cannot soar as you otherwise might.