In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Windowsof opportunity exist for only a brief moment in time, you have to have visionin order to spot them, and take advantage of them.

The surest way to remain poor is to be an honest man.

The major cause of traffic accidents is that men put into their cars as much ego as petrol.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.

A man, when he burns, leaves only a handful of ashes. woman can hold him. the wind must blow him away.

Beforeeverything else, getting ready is the secret to success.

A fly beforehis own eye is bigger than an elephant in the next field.

Conflictlies at the core of innovation.