Decisionis the spark that ignites action. Until a decision is made, nothinghappens.... Decision is the courageous facing of issues, knowing that if theyare not faced, problems will remain forever unanswered.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

It is mark of a good man not to know how to do an injury.

People who invite trouble always complain when it occurs.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Thegreatest glory in living lies not in never falling,but in rising every time we fall.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Agrievance is most poignant when almost redressed.

Donot wrong or hate your neighbor for it is not he that you wrong but yourself.

In thefield of observation, chance favors only theprepared minds.

Allthings are ready, if our minds be so.