If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.
Decisionis the spark that ignites action. Until a decision is made, nothinghappens.... Decision is the courageous facing of issues, knowing that if theyare not faced, problems will remain forever unanswered.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
