To rule is not so much a question of the heavy hand as the firm seat.

Those who trust us educate us.

Earnest people are often people who habitually look on the serious side of things that have no serious side

To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Whenyou cannot make up your mind which of two evenly balanced courses of actionyou should take choose the bolder.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

One should never rub bottoms with a porcupine.

The aimof argument, or of discussion, should not be victory, but progress.

Thefibers of all things have their tension and are strained like the strings ofan instrument.

God made time, but man made haste.