Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

There isnothing so disagreeable, that a patient mind cannot find some solace for it.

A state with defective laws will have defective morals.

Learning must be had, but in the second place, as subsequent only to greater qualities.

Discord gives a relish to concord.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

Usesoft words and hard arguments.

The art of life is the avoiding of pain.

Politeness is the art of selecting among one's real thoughts.

Any man can make mistakes but only an idiot persists in his error.

Trust begets trust and untrust begets untrust. It'snatural.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out