Be notdisturbed at being misunderstood; be disturbed at not understanding.

Out of the fullness of the heart the mouth speaks.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Inspiration comes of working every day.

Beautifullight is born of darkness, so the faith that springs from conflict is oftenthe strongest and the best.

Wisdom loves the children of men, but she prefers those who come through foolishness to wisdom

Informationis a negotiator's greatest weapon.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.

They mayforget what you said, but they will never forget how you made them feel.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.