Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.
Peopleshould talk less and draw more. Personally, I would like to renounce speechaltogether and, like organic nature, communicate everything I have to sayvisually.