Tact is the ability to make a person see the lightning without letting him feel the bolt.

There isnothing more likely to start disagreement among people or countries than anagreement.

If your desires be endless, your cares and fears will be so too.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Informationis a negotiator's greatest weapon.

Any general statement is like a cheque drawn on a bank. Its value depends on what is there to meet it.

Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

Considerhow hard it is to change yourself and you'll understand what little chanceyou have in trying to change others.

Every kind of peaceful cooperation among men is primarilybased on mutual trust and only secondarily on institutions such as courts ofjustice and police.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Little things console us because little things afflict us.

Man alone contains within himself as many species as exist on earth.