Ninety-ninepercent of

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

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A critic is a man who knows the way but can't drive the car.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

All bravery stands upon comparisons.

A fool shows his annoyance at once, but a prudent man overlooks an insult.

The problem with communication is the illusion that is has occurred.

Keep inmind that the better you understand what you want and why you want it, thebetter your chances will be of acquiring it.

A perfect method for adding drama to life is to wait untilthe deadline looms large.

Reformers are those who educate people to appreciate the things they need.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Truepeace is not merely the absence of tension: it is the presence of justice.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

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