Ninety-ninepercent of

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Jan, 21 2012 148 chars (1 sms) 926 views Quotes

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He who hurriescannot

He who hurriescannot walk with dignity.

Somewherethere is a

Somewherethere is a map of how it can be done.

Only freemen can

Only freemen can negotiate. Prisoners cannot enter into contracts. Your freedom andmine cannot be separated.

Laughter is the

Laughter is the sun that drives winter from the human face.

Cooperativeconflict builds

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

Onehour of thoughtful

Onehour of thoughtful solitude may nerve the heart for days of conflict girdingup its armor to meet the most insidious foe.

Usenon-verbal communication to

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Thesearch for someone

Thesearch for someone to blame is always successful.

Sometimesyou have to

Sometimesyou have to be silent to be heard.

Politeness is to human

Politeness is to human nature what warmth is to wax.

A goodpreparation takes

A goodpreparation takes longer than the delivery.

Never answer a

Never answer a letter while you are angry.

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Ninety-ninepercent of

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