Ninety-ninepercent of

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Jan, 21 2012 148 chars (1 sms) 1329 views Quotes

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Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Intelligence is not to make no mistakes, but quickly to see how to make them good.

Sweet is pleasure after pain

If Ihad six hours to chop down a tree, I'd spend the first hour sharpening the ax.

Nothing is greater impediment to being on good terms with other than being ill at ease with yourself.

Themost important single ingredient in the formula of success is knowing how toget along with people.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

There is a foolish corner in the brain of wisest man.

We owealmost all our knowledge not to those who have agreed but to those who havediffered.

Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.

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