Thereare two sides to every question.

All the power that we exercise over others depends on thepower we exercise over ourselves.

Kind words do not cost much. Yet they accomplish much.

Nevercut what you can untie.

Commonsense in an uncommon degree is what the world calls wisdom.

Tact is the ability to make a person see the lightning without letting him feel the bolt.

Are youreally listening... or are you just waiting for your turn to talk?

You're ina much better position to talk with people when they approach you than whenyou approach them.

If speaking is silver, then listening is gold.

Tofight and conquer in all your battles is not supreme excellence; supremeexcellence consists in breaking the enemy's resistance without fighting.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

It's notthe will to win, but the will to prepare to win that makes the difference.