Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.
I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.
