No doctor is a good doctor who has never been ill himself.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Hearme, my chiefs! I am tired. My heart is sick and sad. From where the sun nowstands, I will fight no more forever.

Power is not only what you have but what the enemy thinksyou have.

Angels fly, because they take themselves lightly.

Liberation is not deliverance.

DonÆt let life discourage you; everyone who got where he is had to begin where he was

An individual without information can't takeresponsibility. An individual with information can't help but takeresponsibility.

The aimof argument, or of discussion, should not be victory, but progress.

A man has no ears for that to which experience has given no access.

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.