We owealmost all our knowledge not to those who have agreed but to those who havediffered.

To be wronged is nothing, unless you continue to remember it.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Tranquility will roof a house, but discord can wear away the foundation of a city.

It is in our idleness, in our dreams, that submerged truth sometimes comes to top.

The ultimate measured a man is not where he stands in marents of comfort, but whre he stands at times of challenge & contraversy.

A matter that becomes clear ceases to concern us.

Patience is bitter, but its fruit is sweet.

Our fear of disasters that may never happen robs us of the courage to meet the ills that do occur

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Commitmentin the face of conflict produces character.