Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Negotiatingmeans getting the best of your opponent.

One must be poor to know the luxury of giving.

The true test of intelligence is not how much people know how to do, but how they behave when they don't know what to do.

He that is unkind to his own will not be kind to others.

Old fools are more foolish than you ones.

Do not tell me the problem is a difficult one. If it were not difficult, it would not be a problem

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

The most important things are the hardest to say, because words diminish them.

Every kind of peaceful cooperation among men is primarilybased on mutual trust and only secondarily on institutions such as courts ofjustice and police.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Conscientious men are, almost everywhere, less encouraged than less to lerated.