Whenmen and women agree, it is only in their conclusions; their reasons arealways different.

Old men are dangerous; it does not matter to them what is going to happen to the world.

Any general statement is like a cheque drawn on a bank. Its value depends on what is there to meet it.

Nothing would be done at all if a man waited till he could do it so well that no one could find fault with it

Listeningwell is as powerful a means of communication and influence as to talk well.

In Prayer it is better to have a Heart without Words than words without a Heart.

If speakingis silver, then listening is gold.

What sunshine is to flowers, smiles are to humanity.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

No one wouldtalk much in society; if he knew how often he misunderstands others.

Makesure you leave some fat for the other side.

If wemanage conflict constructively, we harness its energy for creativity and development.