Suffering is one very long moment. We cannot divide it by seasons. WE can only record its moods and chronicle their return.

A fool shows his annoyance at once, but a prudent man overlooks an insult.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Too late is the medicine prepared, when the disease has strengthened by long delay.

The remedy for weakness is not brooding over weakness, but thinking of strength.

Commitmentin the face of conflict produces character.

Thecompromise will always be more expensive than either of the suggestions it iscompromising.

Negotiatingmeans getting the best of your opponent.

Conflictlies at the core of innovation.

If a man is prodigal, he cannot be truly generous

He that is unkind to his own will not be kind to others.