A pessimist sees only the dark side of the clouds, and mopes; a philosopher sees both sides, and shrugs; an optimist doesn't care. Momentum is wht it wants to gather.

An artist is a cut above the critic, for the artist is writing something which will move the critic. The critic is writing something which will move everybody but the artist

Neversay more than is necessary.

To be wronged is nothing, unless you continue to remember it.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Few things are harder to pus up with than the annoyance of a good example.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

Thewise man, even when he holds his tongue, says more than the fool when hespeaks.