Patience is something you admire in the driver behind you and scorn in the one ahead.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Sometimesyou have to be silent to be heard.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

A miserand a liar bargain quickly.

The soul would have no rainbow, if the eyes had no tears.

Health and Cheerfulness mutually begets each other.

There is no fate that cannot be surmounted by scorn.

Whenevertwo good people argue over principles, they are both right.

They may forget what you said, but they will never forget how you made them feel.

A good conscience is the best divinity.