Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Superioty and inferiority are individual, not racial or national.

A lost battle is a battle one thinks one has lost.

There ward for always listening when you'd rather be talking is wisdom.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

Mostpeople I ask little from. I try to give them much, and expect nothing inreturn and I do very well in the bargain.

Never answer a letter while you are angry.

It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Thisduality has been reflected in classical as well as modern literature asreason versus passion, or mind versus intuition. The split between the ‘conscious’mind and the ‘unconscious.’ There are moments in each of ourlives when our verbal-intellect sugges

To sit alone in the lamp light with a book spread out before you-such is a pleasure beyond compare.

Prayrer changes things by changing people.