Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Humality is a strange thing. The minute you think you've got it, you've lost it.

Man show their character in nothing more clearly than by what they think laughable.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Politeness is to human nature what warmth is to wax.

Years wrinkle the face, but to give up enthusiasm wrinkles the soul.

Fourthings come not back: the spoken word, the spent arrow, the past life, and theneglected opportunity.

Before youbuild a better mousetrap, make sure you have some mice out there.

People who fight with fire usually end up with ashes.

All mankind is divided into three classes: those who are immovable; those who are movable; and those who move.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.