Humality is a strange thing. The minute you think you've got it, you've lost it.

The measure of a man is what he does with power.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.

Wisdomis what you get for a lifetime of listening when you'd have preferred totalk.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

There is no knowledge that is not power.

A goodpreparation takes longer than the delivery.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Lookingfor fish? Don't climb a tree.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.