Silenceis as full of potential wisdom and wit as the unshown marble of greatsculpture. The silent bear no witness against themselves.

You're ina much better position to talk with people when they approach you than whenyou approach them.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Speakwhen you are angry and you will make the best speech you will ever regret.

If you climb up a tree, you must climb down the same tree.

One cannot be precise and still be pure.

The problem with communication is the illusion that is has occurred.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Instinct is the nose of the mind.

Snap judgment has a way of becoming unfastened.