It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

If speaking is silver, then listening is gold.

A shipin harbor is safe, but that is not what ships are built for.

Nothing astonishes men so much as common sense and plain dealing.

When there is no enemy within, the enemies outside cannothurt you.

It isgreed to do all the talking but not to want to listen at all.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

Every advantage has its tax

A lifemaking mistakes is not only more honorable, butmore useful than a life spent doing nothing at all.

All thingsat first appear difficult.

Unselfishness is more paying,only people have not the patience to practice it.