Ittakes nine months to have a baby, no matter how many people you put on thejob.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Power is a little like alcohol: the faster it is consumed, the more quickly it affects the brain.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Power is something of which I am convinced there is no innocencethis side of the womb.

Voilence is a Just when kindness is vain

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

Most ofour so-called reasoning consists in finding arguments for going on believingas we already do.

It'sgood to shut up sometimes.

A book is a mirror; if an ass peers into it, you can't expect an apostle to peer out.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.