Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Experience is a hard teacher because SHE gives the test first, the lesson afterwards.

Sometimeswe have the dream but we are not ourselves ready for the dream. We have togrow to meet it.

Only hethat has traveled the road knows where the holesare deep.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

Maturityis the capacity to endure uncertainty.

Useful manual labour, intelligently performed is the means per excellence for developing the intellect.

Thepessimist sees difficulty in every opportunity. The optimist sees opportunityin every difficulty.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

It isnot necessary to understand things in order to argue about them.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

Considerhow hard it is to change yourself and you'll understand what little chanceyou have in trying to change others.