Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Nature arms each man with some faculty which enables himto do easily some feat impossible to any other.

Sometimes the man of action is the fellow who has just got both his feat in hot water.

Thereis all the difference in the world between having something to say and havingto say something.

If all those who speak would weigh their words, how light air would be!

The greatest prayer is patience.

You see what power is holding someone else's fear in your handand showing it to them!

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Thesearch for someone to blame is always successful.

Successdepends upon previous preparation, and without such preparation there is sureto be failure.

The Truly free man is one who know how to decline an invitation without giving an excuse.

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.