Silenceis a true friend that never betrays.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.

Quarrelsend, but words once spoken never die.

Thefire you kindle for your enemy often burns yourself more than him.

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

The real purpose of books is to trap the mind into doing its own thinking

It isdifficult to negotiate where neither will trust.

Action may not always bring Happiness, but there is no happiness without Action.

If Igive you an idea, and you give me an idea, we will each have two ideas.

Let not thy will roar, when thy power can but whisper.