You'rein a much better position to talk with people when they approach you thanwhen you approach them.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

Most ofour so-called reasoning consists in finding arguments for going on believingas we already do.

Politeness is to human nature what warmth is to wax.

All the power that we exercise over others depends on thepower we exercise over ourselves.

The spokenword belongs half to him who speaks, and half to him who listens.

Who can say more than rich praise, that you alone are you?

Beholdthe turtle. He makes progress only when he sticks his neck out.

Charlie Chaplin said"Life laughs at u when u are unhappy Life smiles at u when u are happy But, Life salutes u when u make others happy"

Ittakes nine months to have a baby, no matter how many people you put on thejob.

Flatteryis the infantry of negotiation.