Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

What sunshine is to flowers, smiles are to humanity.

The louder the talked of his honour, the faster we counted our spoons.

A shipin harbor is safe, but that is not what ships are built for.

The aimof argument, or of discussion, should not be victory, but progress.

It's notthe will to win, but the will to prepare to win that makes the difference.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

Men are cruel, but man is kind.

If you climb up a tree, you must climb down the same tree.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

A man without imagination is like a bird without wings.

Speak whenyou are angry and you will make the best speech you will ever regret.