What sunshine is to flowers, smiles are to humanity.

There are three faithful friends; and old wife, an old dog and ready money.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Much learning does not teach understanding.

We'reeyeball to eyeball and the other fellow just blinked.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.

If Igive you an idea, and you give me an idea, we will each have two ideas.

The measure of a man is what he does with power.