The fundamental concept in social science is Power, in thesame sense in which Energy is the fundamental concept in physics.

Do not judge, and you will never be mistaken

Listeningwell is as powerful a means of communication and influence as to talk well.

I don't like that man. I'm going to have to get to knowhim better.

Whenangry, count to ten before you speak; if very angry a hundred.

Kindness it is that bring forth kindness.

COURAGE IS THE FLEEING FORWARD.

Tofight fear, act. To increase fear wait, put off, postpone.

A man does not know what he is saying until he knows what he is not saying.

The greatest intelligence is precisely the one that suffers most from its own limitations.

Most of our so-called reasoning consists in finding arguments for going on believingas we already do.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea