Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Onemust talk little and listen much.

Sometimes the man of action is the fellow who has just got both his feat in hot water.

Could agreater miracle take place than for us to look through each other’seyes for an instant?

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

A man does not know what he is saying until he knows what he is not saying.

Don'tstand by the water and long for fish; go home and weave a net.

You could forgive an enemy. It is harder to forgive yourself.

Almost all four faults are more pardonable than the methods we think up to hide them

Out of the fullness of the heart the mouth speaks.

Freedom to learn is the first necessity of guaranteeing that man himself shall be self-reliant enough to be free

Whenevertwo people meet there are really six people present. There is each man as he seeshimself, each man as the other sees him, and each man as he really is.