Conflictis neither good

Conflictis neither good
Conflictis neither good nor bad. Properly managed, it is absolutely vital.
  

Jan, 20 2012     74 chars (1 sms)     1501 views       Quotes

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Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.
Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.
How should the lamb negotiate with the lion.
Silenceis the ultimate weapon of power.
Though patience be a tired mare, yet she will plod.
Nothing lays itself open to the change of exaggeration more than the language of naked truth.
Adversity introduces a man to himself.
Extremiststhink communication means agreeing with them.
He who truly knows has no occasion to shout
Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.
Inbusiness, you don't get what you deserve, you get what you negotiate.
The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.