In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Do notfind fault, find a remedy.

People who fight with fire usually end up with ashes.

This creative man, who in his own selfish affairs is a coward to the backbone, will fight for an idea like a hero.

We think too small. Like the frog at the bottom of the well. He thinks the sky is only as big as the top of the well. If he surfaced, he would have an entirely different view.

Experience is a hard teacher because SHE gives the test first, the lesson afterwards.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Imagination grows by excercise and in more powerful in the mature rather than in the young.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Symanpathy is a supporting atmosphere, and in it we unfold easily and well

Somewherethere is a map of how it can be done.