Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.

Ability is poor men's wealth

Listeningwell is as powerful a means of communication and influence as to talk well.

The last function of reason is to recognize that there is an infinity of things which surpass it.

Honesty is like an icicle; if once it melts that is theend of it.

Firstkeep the peace within yourself, then you can alsobring peace to others.

Talkingjaw-jaw is always better than war-war.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

If you are patient in one moment of anger, you will escapea hundred days of sorrow.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.