The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

We judge others by their behavior. We judge ourselves byour intentions.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Discord gives a relish to concord.

Themost dramatic conflicts are perhaps, those that take place not between menbut between a man and himselfwhere the arena of conflict is a solitary mind.

A caricature is always ture only for an instant.

It is throughcooperation, rather than conflict, that your greatest successes will bederived.

Thedeepest principle of human nature is the craving to be appreciated.

Money is what things run into and people run out of

Being virtuous is no feat once temptation ceases.

A good listeneris not only popular everywhere, but after a while he gets to know something.

Flatteryis the infantry of negotiation.