Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

There arealways two forces warring against each other within us.

Status symbols are medals you buy yourself

Nothing in life is to be feared. It is only to be understood.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Astupid act entails doing the work twice over.

Nostrength within, no respect without.

Inspiration is apt to come only while one is working, waited for, it usually keeps waiting.

Thereis all the difference in the world between having something to say and havingto say something.

Before following a leader, it's wise to see if he's headed in the right direction.

If a man speaks or acts with pure thought, happiness follows him like a shadow that never leaves him

When weblame, we give away our power.