If speakingis silver, then listening is gold.

To ease another's heartache is to forget one's own.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

Thedeeper the waters are, the more still they run.

Itis all right if you talk to yourself. It is all right if you answer yourself.But when you start disagreeing with the answers, you've got a problem.

It is easier to discover deficiencies in indivuduals, states and providence than to see their real import and value.

It was impossible to get a conversation going, everybody was talking too much.

Speech is of time; silence is of eternity.

To live is, in itself, avalue judgement. To breathe is to judge.

Listeningwell is as powerful a means of communication and influence as to talk well.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.