The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Flatteryis the infantry of negotiation.

Humoris the affectionate communication of insight.

Power consists in one's capacity to link his will with thepurpose of others, to lead by reason and a gift of cooperation.

To ask advice is in nine cases out of ten tout for flattery.

I love power. But it is as an artist that I love it. Ilove it as a musician loves his violin, to draw out its sounds and chords andharmonies.

One cannot be precise and still be pure.

Maturityis the capacity to endure uncertainty.

Politeness is the art of selecting among one's real thoughts.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If we shake hands with icy fingures, it is because we have burnt them so horribly before.

Speech is of time; silence is of eternity.