Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The oldbelieve everything, the middle-aged suspect everything, the young knoweverything.

No matter how good the idea of the other fellow may be, there is always a better one !

All excellent things are as difficult as they are rare

Angels fly, because they take themselves lightly.

Our power is in our ability to decide.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Non-cooperationis a measure of discipline and sacrifice, and it demands respect for theopposite views.

Conduct is wise or foolish only in reference to its results.

Artists can color the sky red because they know its blue.those of us who are not artists must color things the way they really are or people might think we are stupid.

Theproblem with communication is the illusion that is has occurred.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?