Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Intelligence is not to make no mistakes, but quickly to see how to make them good.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Thedifference between the right word and the almost right word is the differencebetween lightning and a lightning bug.

You've gotto know when to hold 'em, know when to fold 'em know, when to walk away, knowwhen to run.

Wordsare, of course, the most powerful drug used by mankind.

The grand essentials of happiness are: something to do something to love, and something to hope for.

Like aball batted back and forth, a human being is batted by two forces within.

Take yourlife into your own hands, and what happens? A terrible thing, no one toblame.

Thepeople to fear are not those who disagree with you, but those who disagreewith you and are too cowardly to let you know.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Don'thate, it's too big a burden to bear.