As longas you keep a person down, some part of you has to be down there to hold him down,so it means you cannot soar as you otherwise might.

A bad word whispered will echo a hundred miles.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Charlie Chaplin said"Life laughs at u when u are unhappy Life smiles at u when u are happy But, Life salutes u when u make others happy"

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

The young man knows the rules, but the old man knows the exceptions.

To effectivelycommunicate, we must realize that we are all different in the way we perceivethe world and use this understanding as a guide to our communication withothers.

There arealways two forces warring against each other within us.

Peopledo not seem to talk for the sake of expressing their opinions, but tomaintain an opinion for the sake of talking.

When people prophesy, they generally makes the mistake of transforming the past to future.