The great advantage of a hotel is that it's a refuge from home life.

Power is like being a lady... if you have to tell peopleyou are, you aren't.

Everytime we read, a seed is sown for the future.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

If you truly want honesty, don't ask questions you don't really want the answer to.

Youcan't shake hands with a clenched fist.

Every village has to become a self-sufficient republic.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A man has no ears for that to which experience has given no access.

Sometimesyou have to be silent to be heard.

Conflictis inevitable, but combat is optional.