Sometimesyou have to be silent to be heard.

Peopledo not seem to talk for the sake of expressing their opinions, but tomaintain an opinion for the sake of talking.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Speakwhen you are angry and you will make the best speech you will ever regret.

At times, it is better to keep your mouth shut and let people wonder if you are a fool than to open it and remove all doubt.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Thedays are too short even for love; how can there be enough time for quarreling?

No matterhow thin you make a pancake, it always has two sides.

Itisn't that they can't see the solution. It's that they can't see the problem.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Acreaking door hangs long on its hinges.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.