Itmatters not whether you win or lose; what matters is whether I win or lose.

Commonsense in an uncommon degree is what the world calls wisdom.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

If wecannot end our differences at least we can make the world safe for diversity.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Weagree completely on everything, including the fact we don't see eye to eye.

You see what power is holding someone else's fear in your handand showing it to them!

Silenceis the ultimate weapon of power.

Genius is a long impatience.

Night is the blotting paper of many sorrows.

A good listeneris not only popular everywhere, but after a while he gets to know something.